SInce yesterday, for no reason, the game quit my MP Campaign and it said in the main menu: i am offline, i followed the trouble shooting guide

https://support.sega.com/hc/en-gb/articles/8545977758737-Total-War-Warhammer-III-I-receive-a-You-appear-to-be-Offline-Message-What-do-I-do

and nothing happened. 

Today i started using a VPN (my own country) and it worked. Even the CA website works. If i deactivate the VPN i can not access the CA website and the game says i am offlien.

On top of that, i can also not report a bug here because the bug reporter is buggy and says i should contact an adminstrator.

Wth is going on here?